Florida NEMT Brokers & Medicaid Transportation Vendors 2026/27

Florida NEMT trips can reach an operator through a managed-care plan’s transportation arrangement, an AHCA waiver vendor, a direct facility contract, a private-pay customer or a lead/referral network. Each channel has a different buyer, assignment process, documentation burden and payment contract.

Five ways trips may reach an operator

The managed-care pathway: verify plan, region and date

Florida’s AHCA 2025–2030 SMMC plans hub publishes the model contracts, agency-approved materials and administrative-subcontractor reporting for the current contract period. That hub is the starting point—not a permanent statewide broker list.

For an actual opportunity, trace the live chain:

1. Identify the plan and geography

   Confirm the member population, plan, region and effective date. Do not infer a statewide assignment from one plan document.

2. Find the current transportation arrangement

   Use current AHCA materials and the plan’s official member/provider pages. Then confirm the transportation administrator or vendor directly.

3. Obtain the provider packet

   Ask for the live application, service-area needs, vehicle/driver requirements, insurance specification, technology requirements and credentialing sequence.

4. Review the economics in writing

   Use the offered rate sheet and provider agreement. Model loaded and deadhead miles, wait time, cancellations, no-shows, documentation, denials and days to cash.

5. Do not forecast unassigned volume

   An inquiry, application or credentialing milestone is not a trip commitment. Put only supportable contracted or observed assumptions into the model.

Florida Medicaid NEMT Plan → Transportation Vendor Map (2026/27)

This map combines AHCA’s official SMMC NEMT contact list with newer plan-specific notices. It is a research starting point, not proof that a Florida NEMT vendor is accepting new transportation providers. Reconfirm the plan, region, benefit and vendor before applying or committing capital.

Date-sensitive notice: vendor assignments, branding, plan regions and provider pathways can change. Rows supported only by AHCA’s March 2025 consolidated contact list are explicitly marked for current direct confirmation.

Recent Florida NEMT Vendor Changes

• UnitedHealthcare — March 1, 2026: UnitedHealthcare Community Plan of Florida says MTM Health became its non-emergency transportation vendor on this date.
• Molina — March 12, 2026: Molina says Access2Care began moving to the MTM Health name, brand and systems. Its notice says existing transportation providers continue, so this should not be read as proof of a completely new transportation network.
• CMS Plan — October 1, 2026: Molina Healthcare of Florida took over statewide CMS Plan management from Sunshine Health effective October 1, 2026. Current Molina provider materials list MTM Health for CMS Plan transportation at (844) 399-9469.

That is why older Florida NEMT broker lists may show different assignments or legacy names. A guide written before these effective dates can be historically accurate and operationally wrong today. Always verify the live plan page and provider materials before using a vendor name in a business plan.

SMMC vs. Florida Medicaid Fee-for-Service NEMT

SMMC

For a member enrolled in Florida Statewide Medicaid Managed Care, transportation depends on the member’s health plan and that plan’s current transportation vendor or administrator for the relevant region, program and effective date.

Fee-for-Service (FFS)

AHCA’s official page lists a separate Florida Medicaid 1915(b) NEMT waiver renewal running July 1, 2025 through June 30, 2027. AHCA says this program serves eligible recipients who are not required to enroll in managed care to obtain services.

On that specific AHCA page, the current vendor contacts are Modivcare Solutions, LLC and Medical Transportation Management (MTM), Inc., with separate links for potential providers. MTM’s current official Florida fee-for-service page says MTM arranges NEMT in regions 3 through 8 for eligible Medicaid recipients who live in those regions and are not enrolled in a managed-care plan. This is a defined FFS assignment—not a claim that MTM serves every plan, county or member.

Before applying, confirm the recipient/program context and current geographic or operational assignment directly through AHCA’s live waiver page and the linked vendor provider pages. Modivcare’s current geographic assignment is intentionally not inferred on this page. Vendor listing does not guarantee network acceptance or trips.

How a New Florida NEMT Company Should Use This Map

Do not start by trying to “sign up with every broker.” Build a county-and-channel sequence that matches the business you can actually operate:

1. Define the Florida county and operating area. Map realistic pickup, destination and deadhead geography.
2. Identify the SMMC plans operating in the relevant region. Use AHCA’s current plan materials rather than a generic broker list.
3. Identify each relevant plan’s current transportation vendor. Check the plan, benefit and effective date.
4. Ask whether that vendor is accepting transportation providers. Do not assume an open application means an active network need.
5. Verify every operating gate. Obtain current credentialing, vehicle, driver, insurance and county/local requirements in writing where available.
6. Develop parallel channels. Evaluate direct facility contracts and private pay instead of building the entire model around hoped-for Medicaid broker trips.

Transportation vendors and brokers: what they actually control

Depending on the agreement, a transportation administrator may manage reservations, assign trips, credential providers, monitor performance, collect proof of service, handle complaints and apply billing rules. The operator still needs the correct county/service authority and insurance.

• Ask whether the network is accepting providers for your vehicle types and service area.
• Request the current provider handbook, agreement and rate sheet.
• Document credentialing items for the company, each vehicle and each driver.
• Confirm dispatch technology, trip acceptance rules and proof-of-service requirements.
• Review cancellation, no-show, wait-time, mileage, toll, denial, audit and recoupment terms.
• Verify payment timing from the actual agreement; do not substitute an internet estimate.

Direct facility contracts and private pay

A facility relationship is not merely “finding leads.” The facility may be the contracting customer, a referral source, or only the pickup/destination. Identify who authorizes the trip, who pays, whose terms apply and who handles a failed pickup or wait.

Private pay gives the operator more direct control over pricing and customer experience, but it does not remove county authority, insurance, accessibility, consumer-protection or contract obligations. Compare these channels in Florida NEMT: Medicaid vs Private Pay.

Lead and referral networks: treat claims as claims

A directory listing, referral profile or paid lead does not equal a booked trip. Before paying, verify the geographic source of leads, exclusivity, refund rules, data rights, conversion history you can independently measure and whether the network is a marketer, broker, payer or contracting party.

Do not describe a lead network as a Medicaid broker or transportation vendor unless the current official or contractual evidence supports that role.

Official Sources / Last Verified

Last verified: October 4, 2026 (CMS Plan update). Other plan/vendor verification dates remain as shown. Date-sensitive assignments were checked against AHCA, health-plan or transportation-vendor sources. No competitor blog was used as evidence.

• Florida Statute 316.87 — county providers and Medicaid TNC/broker relationships
• Florida Statute 409.973 — managed-care plan benefits
• AHCA — 2025–2030 SMMC Plans
• AHCA — SMMC Plans NEMT Contacts, updated March 2025
• AHCA — Medicaid Health Care Alerts
• AHCA — Florida Medicaid 1915(b) NEMT waiver and vendor contacts
• AHCA — CMS Plan transition to Molina
• Aetna Better Health of Florida — transportation services
• Sunshine Health — Medicaid transportation services
• UnitedHealthcare Community Plan of Florida — current Medicaid plan information
• Molina Healthcare of Florida — current member transportation notice
• Molina — provider transportation information (CMS Plan)
• Modivcare — potential transportation providers
• MTM Health — Florida fee-for-service Regions 3–8